Our team went to Brazil to watch teenagers. It blew our mind. It changed how we think about it… It was interesting to just get out of this area to look at communities in large cities that are not as tech savvy. People still use the pay phone. Mobile phones are prepaid. You bring people to the lab here and they’re proficient with technology. In a lab there, they’re hunting and pecking.
— Design For Facebook, Mint, Posterous Not Just Pretty Pixels
